The Handling Process
screen provides an overview of the life-cycle for a suspicious object in your
environment and current effect of the suspicious object to your users or
endpoints.
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ImportantViewing the handling process requires additional licensing.
Ensure that you have a valid license for Apex One Sandbox as a Service or
contact your service provider for the Activation Code.
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Procedure
- Go to .
- Click the View link in the Handling Process column of the table for a specific suspicious
object. The Handling Process screen appears.
- Click any of the following tabs to view more information about the
suspicious object.TabDescriptionAnalysisDisplays the Virtual Analyzer analysis of the submitted objectVirtual Analyzer determines the risk level of suspicious objects based on their potential to expose systems to danger or loss. Supported objects include files (SHA-1 hash values), IP addresses, domains, and URLs.DistributionDisplays all products that synchronized the Suspicious Object list and the last synchronization timeTrend Micro Apex Central consolidates Virtual Analyzer and user-defined suspicious object lists (excluding exceptions) and synchronizes the lists with integrated managed products.Impact Analysis & MitigationDisplays all endpoints and users affected by the suspicious object
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For File detections, the Latest Action Result column displays the last action result reported from managed products.
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For all other detection types, the Latest Action Result column displays
N/A
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Click the Root Cause Analysis link to further investigate how the object affected the user or endpoint. -