When a user forgets the password or misplaces an endpoint, the user can reset the password using methods defined by policies. The following password reset methods are available:
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Microsoft Windows Active Directory
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Control Manager
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PolicyServer MMC
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Remote Help
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Self Help
All of these options involve setting the policy at the Enterprise or at the group/policy level, if necessary. Use the Support Information policy to provide support-related information to users about password resets.
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