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The Trend Micro Support Portal is a 24x7 online resource that contains the most up-to-date information about both common and unusual problems.

  1. Go to https://success.trendmicro.com/business-support.
  2. Use the Search Support text box to search for available solutions or keywords.
  3. Click the All Products drop-down and select your product.
  4. If no solution is found, click Contact Support and select the type of support needed.

    A Trend Micro support engineer investigates the case and responds in 24 hours or less.