Views:

Licensing Management Platform allows you to customized the support information provided in email notifications. Provide your company’s support information to allow your customers to contact you.

Important:

You are highly encouraged to change the default support email address so that your customers can contact you in response to email alerts.

  1. Go to Administration > Branding Settings > Product Consoles.
  2. Select Licensing Management Platform from the left menu.
  3. Click the Support Information tab.
  4. Configure the support information settings that appear in the email notifications sent by Licensing Management Platform and on the Customer Licensing Portal console.

    Setting

    Description

    Company

    Specify the name of your company.

    Company address

    Specify your company address.

    Support URL

    Specify the website on which customers can receive additional support information.

    Support telephone

    Specify the phone number that customers can call for support inquiries.

    Support email

    Specify the email address that customers can contact for support inquiries.
  5. Click Save.
Parent topic: Product Consoles