MSP and Reseller Accounts

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There are two types of partner accounts: Managed Service Provider (MSP) and reseller accounts. These accounts have different permissions, summarized in the following table:

Note:

The parent account has full permissions.

Table 1. Permissions for Accounts
Permission	MSP Account	Reseller Account
Create partner accounts	No	No
View partner account information	No	No
Modify partner accounts	No	No
Create customer accounts	Yes	Yes
View customer account information	Yes	Yes
Modify customer account information	Yes	No
Request licenses from Trend Micro	No	No
Assign licenses to a partner account	No	No
View license information	Yes	No
Create service plans	Yes	No
Create Registration Keys	Yes	Yes
View service plan information	Yes	No
Modify service plans	Yes	No
Modify branding settings	Yes	No
Check and resend notification emails	Yes	No
Manually send pending emails and change send date	Yes	Yes