The Dashboard for Distributors and ISPs | Trend Micro Service Central

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The Dashboard for Distributors and ISPs

Users with ISP or distributor accounts can view and search for information on customer or partner accounts.

The following table describes the widgets available on the dashboard for users with distributor accounts.

Widget	Description
Partner or customer search	Displays data for the specified partner or customer account on the Users & Licenses > Partners or Users & Licenses > Customers screen Type a company name in the search field and select whether the company name belongs to a Partner or Customer in the drop-down list. Click Search.
Enabled customers	Click the count to display all enabled customers on the Users & Licenses > Customers screen
Active partners	Click the count to display all active partners on the Users & Licenses > Partners screen
Enabled service plans	Click the count to display all enabled service plans on the Users & Licenses > Service Plans screen
Customer License Status	Click the count to display all customers with a related product or service license status on the Users & Licenses > Customers screen
Usage Report Status	Click the count to display all usage reports with a related status on the Billing > Usage Reports screen Note: Licensing Management Platform only displays the Usage Report Status widget to distributors with access to the Usage Reports screen.
Billing Report Status	Click the count to display all billing reports with a related status on the Billing > Billing Reports screen Note: Licensing Management Platform only displays the Billing Report Status widget to distributors with access to the Billing Reports screen.
New Partner Acquisition	This widget displays a year-over-year (YoY) comparison of new partner acquisitions. Available actions: Choose from the Monthly or Quarterly view Choose the period from the drop-down menu Note: This feature is not available in all regions.
New Partner Overview	This widget displays information about partners acquired in the last 30 days. Available actions: Click the Total acquired count or No full license assigned count to view detailed information about new partner onboarding status. For more information, see New Partner Overview. Note: This feature is not available in all regions.
Partners with Decrease in Chargeable Units	Click the count next to the product name to display partners whose month-over-month chargeable unit sales decreased beyond the configured threshold. For more information, see Partners with Decrease in Chargeable Units. Note: This feature is not available in all regions.
Inactive New Partners	Click the count to display new partners with no full license sales since the partner's acquisition date. For more information, see Inactive New Partners.

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Dashboard