You can configure Trend Micro Remote
Manager
to send event notification to the ConnectWise Manage ticket system for specific integrated
customer accounts.
You can configure global or customize individual Trend Micro Remote
Manager event notifications to use specific
ConnectWise Manage service boards through use of
Ticket Profiles.
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ImportantBefore you can start monitoring customer notifications in ConnectWise Manage, you
must first integrate ConnectWise Manage customers with Trend Micro Remote
Manager.
For more information, see Integrating ConnectWise Manage and Remote
Manager customers.
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For more information on ConnectWise Manage ticket integration, see: