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After you have completed the configuration for deploying the TMWS Agent app in Microsoft Intune, instruct users to performing the following steps on their devices.

  1. Download the Company Portal app to your device.
  2. Type your credentials to log on.

    After you log on, the TMWS Agent app is automatically downloaded to your device.

  3. Locate and open the TMWS Agent app on the device.

    The connection status changes from Connecting to Connected.

  4. Open a web browser and go to http://diagnose.iws-hybrid.trendmicro.com.

    If the connection status for TMWS is Yes, TMWS is working properly on the device.

Parent topic: Deploying the TMWS Agent App on Android