To prevent an infected file from being opened, Worry-Free Business Security encrypts the file during the following instances:
Before quarantining a file
When backing up a file before cleaning it
Worry-Free Business Security provides a tool that decrypts and then restores the file in case you need to retrieve information from it. Worry-Free Business Security can decrypt and restore the following files:
File |
Description |
|---|---|
Quarantined files on the client |
These files are found in the following directories:
These files are uploaded to the designated quarantine directory, which is typically a directory on the Security Server. |
Quarantined files on the designated quarantine directory |
By default, this directory is located on the Security Server computer (<Security Server installation folder>\PCCSRV\Virus). To change the directory, navigate to tab and go to the Quarantine Maintenance section. |
Backed up encrypted files |
These are the backup of infected files that agents were able to clean. These files are found in the following folders:
To restore these files, users need to move them to the quarantine directory on the client. |
Restoring an infected file may spread the virus/malware to other files and clients. Before restoring the file, isolate the infected client and move important files on this client to a backup location.