Quarantine Digest is only available for inbound email messages that have been assigned "View" permissions on the End User Quarantine Settings screen.
A quarantine digest notification is an email message Trend Micro Email Security sends to inform end users of email messages that were temporarily quarantined. The digest notification lists up to 100 of each end user's quarantined messages.
You can customize digest rules and templates on the Digest Settings screen. A digest notification contains the following information:
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A link to access quarantined messages through the End User Console
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The number of new email messages that have been quarantined since the last notification was sent
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Digest of the new email messages that have been quarantined
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Quarantined: The time an email message was quarantined
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Sender: The sender address of the email message
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Recipient: The recipient address of the email message
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Subject: The email subject
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Manage Messages: The links that users can click to apply actions to the quarantined message, including Deliver, Deliver & Approve Sender, Block Sender, Approve Sender Domain, and Block Sender Domain
Warning:Inline action links display only when you enable Inline actions in the digest template.
Different quarantined messages in a digest notification may have different inline actions. The inline actions available for each quarantined message are determined by the following settings:
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Quarantined message permissions configured on the screen
For more information, see Configuring End User Quarantine Settings.
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Inline action settings configured in the digest notification template
For more information, see Adding or Editing a Digest Template.
Once inline actions are enabled, anyone receiving the digest notification can take the actions on quarantined messages. Therefore, administrators must warn digest recipients not to forward the digest notification.
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If an end user account manages multiple accounts, Trend Micro Email Security sends digest notifications for the managed accounts as described in the following table.
|
Source of Managed Accounts |
Condition |
Digest Notification Recipients |
|---|---|---|
|
Aliases synchronized from directories |
End user has only one email address |
Email address |
|
End user has email aliases but has not set the primary email alias |
Each email alias |
|
|
End user has email aliases and has set the primary email alias |
Primary email alias |
|
|
Manually added accounts |
End user has not set the primary account |
Email address |
|
End user has set the primary account |
Primary account |
For details about the “Source of Managed Accounts”, refer to Configuring Local Account Logon for end user management.