After creating a customer account, you can modify general account information, reset the password, and disable the account.
- Click Users & Licenses > Customers.
- Locate and click the customer Company name in the table.
- Click the Accounts tab.
- Locate and click the Account name in the table.
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Modify the necessary settings.
Setting
Description
Account name
Modify the account name as required.
Reset password
Click to send a password reset email message to the configured email address for the customer account.
Note:Customers can also request to reset a lost password using the Forgot your password? link on the sign-in screen. Make sure you have enabled the reset password email template.
For more information, see Email Template Settings.
Enable this account
Clear to prevent the customer account user from accessing Licensing Management Platform and all other associated Trend Micro management consoles. Disabling a customer account may delete or cancel the creation of scheduled email messages.
General information settings
Modify the general contact information for the customer account as required.