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  • endpoint-encryption-60-patch-1-officescan-plug-in-troubleshooting-the-
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Troubleshooting the Endpoint Encryption Deployment Tool

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This section discusses how to resolve several common issues regarding the Endpoint Encryption Deployment Tool.

  • "Manage Program" Button is Disabled or Leads to Blank Screen
  • Installation Does Not Progress Beyond 21%
  • Upgrade Changes Full Disk Encryption Status to "Non-Management agent deployment"
  • Installation or Upgrade Disables the "Upgrade" and "Uninstall" Buttons
  • "An error in the Plug-in Service program occurred. Unable to complete the installation. The database initialization failed."
  • "An update error occurred. Plug-in Manager was unable to download a plug-in program. An ActiveUpdate error occurred."
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